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From the
Interactive TV Top.Box.News at Ruel.Net
Ruel's Selected News Items & Comments:
L.J. DAVIS BOOK ON CABLE TV & INTERACTIVE TV
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Bill's Bookshelf: 500 channels and nothing's on; L.J. Davis's negative book on cable and interactive TV (12-3-98) (SunWorld)
SunWorld columnist Bill Rosenblat reviews L.J. Davis's book The Billionaire Shell Game
about the billionaires who run the cable industry. Rosenblat writes Davis makes the point "that interactive
television is a joke, was a joke, and will continue to be a joke for the forseeable future." Needless to
say, I think Davis is wrong. Let's continue....
Rosenblat goes on to further review the book:
"Davis's attitude toward the several interactive TV trials he describes is one of naked contempt...."
citing a "14 inches vs. 14 feet" dichotomy that a PC user typically sits 14 inches away from a PC monitor
while a TV viewer typically sits 14 feet away from a TV set. Rosenblat writes Davis "claims there is no
persuasive evidence that people even want to interact with their TVs."
Hmm. Davis is still wrong. Surfing TV channels is a good bit of interaction
with the TV. Surfing the Internet on a TV is the same thing where TV viewers may passively view the
information on the TV screen. Without an Internet-on-TV
connection, calling an 800 number in response to a TV commercial is part of the interaction with the TV. In e-commerce, instead of calling an 800 number
to order a product, the TV viewer can order a product via the Internet on the TV set. Instead of calling
a telephone number to participate in a TV show's poll, the TV viewer can click on some links on the
TV to instantaneously place her or his vote. Davis is wrong about interactive TV. Davis doesn't
THINK TV. Davis is apparently thinking like a PC User and not more like a
TV Viewer. A PC user leans toward the computer screen when using a computer while a TV
viewer tends to lean back when watching the TV. Despite Davis's 14x14 dichotomy (some people do
sit closer than 14 feet from their TV sets), TV-adjusted
fonts and other screen adjustments, as well as web developers designing webpages for TV , will bring
the TV screen's content "closer" to the viewer. The lean-back aspect of television will make interactive
TV a success. You have to THINK TV when considering interactive TV.
Interactive TV will simply be seen as a given. Interactive TV will be what is expected of
TV. And that it is and will all be seen as "TV."
Rosenblat's review of Davis's book goes into the history of interactive TV
in the 1970s with the successful-but-before-its-time Qube (that's old) and the more recent
Full Service Network (FSN). Davis would point to those services to say that interactive TV will never
ever work. However, those services may be considered isolated though expensive ventures that did
not have it right or the time was not right for those services. (Just because you throw money at
something does not mean it will work.) Also, I would say that with a focus on Internet-provided content
and with email helping to push the popularity of the Internet, interactive TV will finally work with today's
Internet-aware TV audience. And it helps that there are more cable, settop, internet, computer, and
television companies playing in the game. Davis, the book writer, is wrong about the viability of
interactive TV in today's world. "500 channels" will work and there will be something "on" whether they
be regular TV channels or Internet "channels." And it will all be on the TV.
DON'T CONFUSE TV VIEWERS WITH PC USERS:
- Can Cable Set-top Boxes live up to the Hype? (12-3-98) (CNET)
CNET reports that Jupiter Communications analyst Seamus McAteer is skeptical of cable set-tops. CNET
quotes McAteer as stating, "There is a pent-up demand for broadband Internet access among PC
owners, but TV viewers who don't have a PC are really not that interested. And do you really want to
string a line from your PC to your set-top, which are usually in different rooms? Probably not."
However, I would say it's unfair to compare PC Users with
Set-top TV Viewers. You can't compare apples and oranges. Don't confuse the two. Set-top TV viewers will want content
and would be less concerned about the specifics of broadband high-speed access. PC Users, and
analysts who may be thinking in computer terms, would be concerned about broadband high-speed
access and whether the cable line has to be pulled from the living room, family room, or TV room to another room to hook up the PC.
Set-top TV viewers will simply be concerned with content and whether the TV show, movie, or interactive
service is coming through the cable line to her or his settop-connected TV set. THINK TV and not whether
the typical TV viewer will be concerned with the specific capabilities of the cable line.
CNET also reports that "[Cable interactive settop service] with all the bells and
whistles could be very patchy for a few years yet." Since it is the cable operators who will have to
initially buy the boxes for lease to customers and who will have to pay for local cable infrastructure upgrades, the cable operators will dictate
the type and level of service to be provided. (U.S. retail sales of cable settop boxes begin in July 2000, while
U.S. cable companies will still be leasing boxes until 2005.) For fans of telephone-based settop boxes,
the patchy introduction of cable interactive TV services is one of the reasons why telephone-based
settop boxes will still be around. You can see that various settop companies are
designing their telephone-based settop boxes to not only have the telephone
modem but also announced options for telephone DSL, ethernet, cable modems, etc.
- Interactive TV Top.Box.News
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